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Tuesday, June 26, 2012

Hug The Customer

Denny Sponsel, President and Owner of RJE Business Interiors shares with Gerry Dick of Inside Indiana Business, lessons learned creating a customer experience.

Do you HUG your customers?  I'm serious.  I know that question sounds strange to some business leaders.  Who would actually hug a customer? I am here to tell you it works.  It's a core philosophy (call it culture) that we've instilled in our company over the ast 12 years.

Click the link below to continue reading the article

http://www.insideindianabusiness.com/contributors.asp?ID=2296

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